Bridge Backpackers Privacy Policy

Effective Date: 01/01/2024

1. Introduction

At Bridge Backpackers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with New Zealand’s Privacy Act 2020 and international data protection regulations, including the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1. Personal Information: We collect personal information that you provide to us, such as your name, contact details, identification information, and payment information when you make a booking or interact with us.

2.2. Usage Information: We may collect information about how you use our website and services, including your IP address, browser type, and usage patterns.

3. How We Use Your Information

3.1. Booking and Service Provision: We use your personal information to process your bookings, manage your stay, and provide you with the services you request.

3.2. Communication: We may use your contact details to communicate with you regarding your booking, provide updates, and respond to your inquiries.

3.3. Marketing: With your consent, we may send you promotional information about our services. You can opt out of receiving marketing communications at any time.

3.4. Legal Obligations: We may use or disclose your information to comply with legal obligations, protect our rights, and respond to lawful requests and legal processes.

4. Data Sharing and Disclosure

4.1. Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and booking platforms. These providers are bound by confidentiality agreements and are only allowed to use your information for the purposes for which it was shared.

4.2. Legal Requirements: We may disclose your information if required by law or to protect the safety, rights, or property of our guests and staff.

4.3. Business Transfers: In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new entity, and we will notify you of such changes.

5. Data Security

5.1. Protection Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5.2. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

6. Your Rights

6.1. Access and Correction: You have the right to access and request correction of your personal information held by us. Please contact us if you wish to exercise these rights.

6.2. Data Protection Requests: Under the GDPR, you have additional rights, including the right to request erasure of your data, restrict processing, and object to processing. If you believe we are processing your information unlawfully, you may contact us or lodge a complaint with the relevant data protection authority.

7. Cookies and Tracking Technologies

7.1. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

7.2. Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Changes to This Policy

8.1. Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

9.1. Inquiries: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: relax@bridgebackpackers.co.nz
Phone: +64 3 548 0022
Address: 8 Bridge Street, Nelson, 7010, New Zealand.

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to our practices.