Bridge Backpackers Terms and Conditions.

Bridge Backpackers Terms and Conditions

1. Booking and Payment

1.1. Reservation: All bookings must be confirmed with a valid credit card. For non-refundable reservations, the total amount will be charged at the time of booking.

1.2. Payment: Payment must be made in full at the time of check-in unless otherwise agreed. We accept major credit cards and cash.

1.3. Cancellation:

1.3.a. Non-Refundable Reservations: Non-refundable reservations will not be refunded if canceled or modified.

1.3.b. Direct Reservations: For reservations made directly with Bridge Backpackers, cancellation is free up until 24 hours before the reservation date. If a cancellation is made within 24 hours of the check-in date, 100% of the total cost will be charged. There may be a different policy applied at the time of booking, especially with group bookings.

1.3.c. Deposits: Any deposit paid at the time of booking is strictly non-refundable, regardless of the cancellation time frame.

2. Check-In and Check-Out

2.1. Check-In: Check-in time is from 3 PM to 8 PM. If you expect to arrive outside these hours, please inform us in advance. Late check-ins may incur additional charges.

2.2. Check-Out: Check-out time is by 10 AM. Late check-outs may be accommodated upon request and subject to availability, and additional charges may apply.

2.3. Identification: Valid ID is required at check-in. Guests must be 18 years or older.

3. Occupancy and Use

3.1. Guests: Only registered guests are allowed on the premises. Unauthorized guests are not permitted in the rooms or common areas.

3.2. Pets: Pets are allowed only with prior approval. Please notify us in advance if you plan to bring a pet. Additional fees may apply.

3.3. Smoking and Vaping: Smoking and vaping are strictly prohibited inside the building. A cleaning fee of $400 will be charged if smoking or vaping occurs in any part of the property.

4. Behavior and Conduct

4.1. Conduct: All guests are expected to behave in a respectful manner. Any disruptive or inappropriate behavior may result in eviction without refund.

4.2. Noise: Please keep noise to a minimum to ensure the comfort of all guests. Quiet hours are from 10 PM to 8 AM.

5. Property and Liability

5.1. Damage: Guests are responsible for any damage or loss caused to the property during their stay. Any damages will be charged to the guest’s credit card.

5.2. Lost Items: We are not responsible for any lost, stolen, or damaged personal belongings. Please ensure you take all valuables with you when you check out.

5.3. Credit Recovery: We reserve the right to pass on details to a credit recovery company at the guest’s cost for any outstanding balances or damages.

6. Access and Termination

6.1. Access: We reserve the right to enter guest rooms for any reason, including but not limited to maintenance, security, or health and safety concerns.

6.2. Termination: We reserve the right to ask a guest to leave the property at any time without a refund if the guest fails to comply with our terms and conditions or engages in behavior deemed inappropriate or disruptive.

7. Parking

7.1. Street Parking: Free street parking is available from 5 PM to 8 AM Monday to Friday, after 1 PM on Saturday, and all day Sunday. Please check parking signs for specific regulations.

7.2. Nearby Parking: Free 24/7 parking is available on Haven Road by Anzac Park. Ensure you adhere to parking signs to avoid fines.

8. Changes to Terms

8.1. Modifications: We reserve the right to modify these terms and conditions at any time. Changes will be communicated to guests as necessary.

9. Contact Information

9.1. Inquiries: For any questions or concerns, please contact us at relax@bridgebackpackers.co.nz or call +64 3 548 0022.

By making a reservation with us, you agree to abide by these terms and conditions. We look forward to hosting you!